Product Overview

CrossOver Hotel Management System is ultimate management solution to maintain hospitality and customer relationship management by a hotel.

Our Hospitality Management Solution plays a vital role in the flawless working of entire operations and management.

CrossOver HMS is one of the best for keeping track of guest room booking, reservations, POS services, banquet services, inventory management, accounting and bill processing which will help the hotel to function in an effective manner, personalizing the guest experience, and on the whole, ensuring that the guest has a wonderful stay.

Apart from that, information stored in the system helps the management to generate important reports that helps for proper planning & decision making.


Different modules of our softwares

  • Booking(Reservation)
  • Housekeeping
  • Cashiering
  • Registration
  • Laundry
  • Night Auditing
  • Minibar
  • Banquet
  • Souvenir Shop
  • POS for Restaurant, Bar, Coffee shop, SPA, Health Club
  • Accounts & Inventory
  • MIS Report and Analysis Tools

Front Office

FO main features

  • Userswise role Access control features
  • Reservation with group and individuals
  • Print the guest registration card
  • Record pick up & drop off the guest and proceed to billing
  • Booking postponed, no show, cancel and turn away
  • Guest check in of individual and group, room transfer, room rate modification
  • Guest trace, guest message, guest complain /comments and follow up
  • Extra bed and other services
  • Inventory transaction of housekeeping and stock
  • Updates the rooms status
  • Laundry management
  • Guest folio management
  • Multiple option for bill generation and settlement
  • Foreign exchange
  • Shift management
  • Night audit and day end

Front Office Reports

  • List of guest arrival and departure
  • Room allocation, room chart and room position summary with graphical representation
  • Stay view calendar of guest in graphical representation
  • Quick guest search, guest visit frequency and statement of in house guest
  • Comparative analysis reports
  • Room occupancy and room availability reports
  • Audit log reports


  • Create multiple outlet options
  • Floor and table management
  • Access control for users
  • Menu and unit conversion
  • Auto KOT and BOT printing in kitchen and bar based on order
  • Room service, dining and take away
  • Cancellation of orders
  • Recipe management with aggregate ingredients
  • Multiple billing methods ( cash, credit card, credit to room or account)
  • Multiple options for bill settlement (items wise, KOT wise, splitting etc.)

POS Reports

  • Comparative analysis report
  • Weekly top sells report
  • Daily sales report
  • KOT and BOT reports with bill no. and serial no.
  • Daily meal plan reports
  • Segregate revenue of food and beverage
  • MIS restaurant reports


  • Hall and seat arrangement (U shape, Round shape, T shape etc.)
  • Event management (marriage ceremony, birthday bash, meeting and meminar etc.)
  • Booking management
  • Hall charges (hour, half day, full day etc.)
  • F&B menu management
  • Bill generation and settlement

 Banquet Reports

  • Daily collection
  • Booking reports
  • Hall availability
  • Running events reports


  • Once the fiscal year is defined, the user can see every transaction of any fiscal year in the same window
  • Account group and party’s ledger can be created according to requirement
  • You can create unlimited voucher type as per your requirement
  • Ledger mapping concept
  • Drill down features for easy auditing
  • One Click Fiscal Year Ending
  • Batch posting of daily transactions


  • Voucher reports
  • Cash flow, cash bank book, aging report, outstanding report, group report, ledger report, day book, daily trail balance, bank reconciliation, trial balance, balance sheet and other reports
  • Audit log report
  • Each report with export and print option


  • Product management with multiple unit and category
  • Purchase Order management
  • Product Purchasing in cash and credit
  • Manufacture and expiry date can be mentioned at the time of purchase
  • Inventory movement to required department in the hotel.
  • RO level & RO quantity can be managed

Inventory Reports

  • Stock report
  • Stock valuation report
  • Department wise, issue and consumption report
  • Lost and damaged reports.
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